i8988 • Data Protection

Your Privacy Is Our Priority

Here you will find a full and transparent account of how i8988 collects, stores, and uses your personal information.

This privacy policy applies to all users of the i8988 platform. By using the site, you are considered to have read and accepted all the terms of this policy.

1

Introduction & Scope

i8988 is a trusted online betting and casino platform in Bangladesh. We place the highest importance on protecting the personal information of our users. This privacy policy ("Policy") tells you what kind of information i8988 collects, why it is collected, how that information is used, and what steps we take to protect your data.

This policy applies to the i8988 website (https://i8988.bar) and all related services. If you register, log in, or use any service on this site, it will be assumed that you have read and agreed to the terms of this policy.

We may update this policy from time to time. Any changes will be published on this page, so we encourage you to visit it regularly.

2

What Information We Collect

2.1 Information You Provide

When you open an account or use our services on i8988, we may collect the following information:

  • Full name and date of birth
  • Mobile number and email address
  • Residential address
  • Identity verification documents (national ID card or passport)
  • Payment information (bKash, Nagad, Rocket, Upay numbers)
  • Any additional information provided when contacting us

2.2 Automatically Collected Information

When you use the i8988 website, certain information is collected automatically, such as:

  • IP address and device identifiers
  • Browser type and version
  • Operating system information
  • Pages you visit and time spent on the site
  • Referral URL (which site you came from)
  • Information collected through cookies and similar tracking technologies

2.3 Transaction Information

Details of all financial activity on your account — including deposits, withdrawals, and betting history — are stored. This information is necessary for account management and compliance with applicable regulations.

3

Purpose of Using Your Information

i8988 uses your information for the following purposes:

  1. Account management: To create, verify, and maintain your account.
  2. Service delivery: To run betting, casino games, and other services smoothly.
  3. Payment processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
  4. Identity verification: To prevent fraud and confirm age (only those aged 21 or above may open an account).
  5. Customer support: To resolve your questions and issues via live chat and email.
  6. Security and compliance: To prevent money laundering, protect accounts, and comply with applicable regulations.
  7. Responsible gaming: To identify unusual gaming behaviour and ensure your protection.
  8. Service improvement: For analysis and research to make our platform better.
  9. Communications: To keep you informed about important updates, changes, or security matters.
4

Data Storage & Security

4.1 Data Retention Period

Your personal information is retained for as long as your account remains active. Even after an account is closed, certain information may be kept for a number of years for legal obligations, dispute resolution, or potential fraud investigations.

4.2 Security Measures

i8988 has adopted industry-standard technical and administrative measures to protect your information, including:

  • SSL (Secure Socket Layer) encryption — all data transmission takes place through encrypted channels
  • Data storage encryption — stored sensitive information is kept in an encrypted state
  • Access controls — only authorised staff can access the information they need
  • Regular security reviews and updates
  • Monitoring of suspicious activity

Although we strive to ensure the highest level of security, it is not possible to guarantee 100% security on the internet. It is your responsibility to keep your account password confidential and to avoid logging in from unfamiliar devices.

5

Sharing Information with Third Parties

i8988 never sells your personal information or transfers it to third parties for marketing purposes. However, information may be shared in a limited way in the following circumstances:

5.1 Service Provider Partners

For payment processing (bKash, Nagad, Rocket, Upay), technology services, game software providers, and customer support, specific necessary information may be shared with the relevant service provider. These partners operate under strict confidentiality agreements and may only use the information for the designated purpose.

5.2 Legal Obligations

i8988 may be required to disclose necessary information in response to legal instructions, court orders, or requests from regulatory authorities. In such situations, we will only provide the information that is legally required.

5.3 Business Transfers

In the event of a business merger, acquisition, or asset transfer, user information may be transferred. In that case, the new entity will be required to comply with this privacy policy.

6

Cookies & Tracking Technologies

The i8988 website uses cookies and similar technologies. Cookies are small text files stored in your browser.

6.1 Types of Cookies

  • Essential cookies: Required for the core functions of the site — login sessions, security verification, and so on.
  • Performance cookies: To analyse site usage — to understand which pages are used most.
  • Functionality cookies: To remember your preferences and settings.

6.2 Managing Cookies

You can disable cookies from your browser settings. Please note, however, that disabling cookies may cause some features of the site to not work properly.

7

Your Rights

As a user of i8988, you have the following rights regarding your personal information:

7.1 Right to Know

You may contact us to find out what information we are collecting about you and how it is being used.

7.2 Right to Correction

If there is any error in your stored information, you may request a correction. Information can be updated through your account settings or via customer support.

7.3 Right to Close Your Account

You may request to close your account at any time. Even after the account is closed, certain information may be retained for a defined period due to legal obligations.

7.4 Right to Data Portability

You may request a copy of the information related to your account. Processing this request may take some time.

7.5 Right to Withdraw Marketing Consent

If you do not wish to receive promotional messages from us, you may withdraw this consent by contacting customer support or by reaching us via email.

To exercise any of the above rights, please contact our support team. We will process your request as quickly as possible.

8

Protection of Minors

i8988 provides services only to those aged 21 or above. We do not knowingly collect information from minors. If we become aware that we hold information about a minor, we will delete that information and close the associated account.

An age verification process is followed during account verification. In cases of doubt, identity documents may be requested for additional verification.

9

International Data Transfers

To deliver our services, your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that the information is protected in accordance with the standards of this privacy policy. All third-party service providers operate in compliance with data protection standards.

10

Responsible Gaming & Data Use

i8988 takes responsible gaming very seriously. By analysing data on your gaming behaviour, we identify problematic gaming patterns. The purpose of using this information is solely to ensure your protection — not for any marketing or advertising purpose.

For more information on responsible gaming, please visit our Responsible Gaming page.

11

Changes to the Policy

i8988 reserves the right to change or update this privacy policy at any time. In the event of significant changes, we will endeavour to notify you via email or a notice on the site.

If you continue to use the site after any changes, it will be assumed that you have accepted the updated policy. We therefore recommend visiting this page regularly.

12

Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

  • Email: [email protected]
  • Live chat: 24/7 live chat support on the site (in Bengali and English)

We will process your request as quickly as possible. For important requests related to data protection, identity verification may be required.

Have more questions?

Our 24/7 support team is always here for you. Connect via live chat or look up answers to common questions on the FAQ page.

View FAQ